About PMA2018-09-04T09:18:54+00:00

About the PMA

The PMA are providers of training and education for primary care.

Our aim is to support staff by developing the skills needed to meet the challenges they face in today’s NHS. Workshops are delivered locally guaranteeing consistency across all practices. Working together creates networking opportunities, sharing of best practice, convenience and cost-efficiency. If you’re looking for more individual development, we offer PMA diploma courses – the ideal way to enhance skills to further your career. All trainers are experts in their fields, extremely capable and approachable. We will do all we can to ensure your success.

The PMA seeks to encourage the sharing of knowledge and to offer the opportunity for its members to attain the highest standards possible within their role and job function.

As a PMA member, you will benefit from regular news and updates in key issues and regulatory changes that effect GP practices.

We welcome ongoing input and suggestions from our members to help shape and form the ongoing agenda of training and educational content.

The benefits of joining PMA

  • Discounted rates for PMA workshops

  • Monthly PMA Newsletters and Bulletins

  • Twitter and LinkedIn for daily news updates

  • Meet the PMA at events across the UK

  • Share your views on the PMA Forum

Membership is open to all those involved or associated with the management of GP’s medical practices. There is no cost to join the PMA and you can complete the application form for membership online.

Join PMA

Don’t just take our word for it…

“Each session was well presented and full of useful information. Most notably Practice Managers who had been in the industry a long time felt these sessions highlighted a number of issues and gave lots of ideas and information to help with the day to day running of the practice. Also appreciated was the opportunity to network and gain insight and learning throughout this.”

“Just wanted to say what a truly fantastic job the PMA are doing. It’s so brilliant to be finally recognised for the professionals we are and to find such genuine interest in our role and future. Every session has been valuable – both in providing new information and ideas, but also helping me realise how much we are actually doing right already.”

“Those leading the courses had a high level of expertise in their subject matter which meant that they were able to deal with queries as well as deliver the core agenda, and the courses were very well tailored to the audience, so they were extremely relevant.”

“PMA’s model of recruiting experts in different fields to deliver focused training within the PMA framework is one that has been met with much approval amongst practice managers in the London Borough of Lewisham. Lewisham CEPN will be escalating the evaluation summary to HEE, with our recommendation that they consider commissioning at scale.”

Our latest Workshops


PMA GP Practice Manager – ILM Level 5 Diploma in Leadership & Management

The PMA GP Practice Manager ILM Level 5 Diploma course is designed for those already working in an established management role. It is set at a standard suitable for those who are managing teams or projects and are responsible for achieving operational or departmental goals as part of their organisations strategy. They may be accountable to a more senior manager or the business owners. Other responsibilities may include managing change, financial and resource management, talent management, coaching and mentoring.


PMA GP Assistant Practice Manager ILM Level 3 Diploma in Leadership & Management

This course and qualification is ideal for those aspiring into a management role and who may subsequently move into full practice management. It is suitable for new or existing employees who are expected to develop the skills necessary to lead or manage teams. Candidates are expected to have some management responsibilities, like supporting, managing and developing team members, leading projects or planning and monitoring workloads and resources. They may also be responsible for delivering operational plans, resolving problems, or building work relationships with colleagues at the same level or above.


Prescription Clerk

The Developing the Role of a Prescription Clerk module is aimed at practice managers, receptionists and administrative staff who wish to broaden their knowledge of Medicines Management within General Practice. Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat medications or when they have a query concerning them. They can play a ‘hidden’ crucial role in the highly complex process of repeat prescribing and the collaboration between clinical and administrative staff is crucial to maintaining the quality and safety of prescribing.


PMA Medical Administrator/GP Assistant – Apprenticeship Standard and City & Guilds Level 3 Diploma in Business Administration

Employers will have the choice of focusing on a Medical Administrators qualification or a GP Assistant depending on the needs and workforce skills base of their practice. Both will include a highly transferable set of skills built around the core elements of the Business Administration Diploma such as communication, organisational, decision-making, interpretation of information and IT skills. These two diplomas will then be contextualised to include specific areas within the primary care environment.

Load More Posts

Join Over 19,000 PMA members today and benefit from our services

As a PMA member, you will benefit from regular news and updates in key issues and regulatory changes that effect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

Join PMA