About PMA2018-09-04T09:18:54+00:00

About the PMA

The PMA are providers of training and education for primary care.

Our aim is to support staff by developing the skills needed to meet the challenges they face in today’s NHS. Workshops are delivered locally guaranteeing consistency across all practices. Working together creates networking opportunities, sharing of best practice, convenience and cost-efficiency. If you’re looking for more individual development, we offer PMA diploma courses – the ideal way to enhance skills to further your career. All trainers are experts in their fields, extremely capable and approachable. We will do all we can to ensure your success.

The PMA seeks to encourage the sharing of knowledge and to offer the opportunity for its members to attain the highest standards possible within their role and job function.

As a PMA member, you will benefit from regular news and updates in key issues and regulatory changes that effect GP practices.

We welcome ongoing input and suggestions from our members to help shape and form the ongoing agenda of training and educational content.

The benefits of joining PMA

  • Discounted rates for PMA workshops

  • Monthly PMA Newsletters and Bulletins

  • Twitter and LinkedIn for daily news updates

  • Meet the PMA at events across the UK

  • Share your views on the PMA Forum

Membership is open to all those involved or associated with the management of GP’s medical practices. There is no cost to join the PMA and you can complete the application form for membership online.

Join PMA

Don’t just take our word for it…

“Each session was well presented and full of useful information. Most notably Practice Managers who had been in the industry a long time felt these sessions highlighted a number of issues and gave lots of ideas and information to help with the day to day running of the practice. Also appreciated was the opportunity to network and gain insight and learning throughout this.”

“Just wanted to say what a truly fantastic job the PMA are doing. It’s so brilliant to be finally recognised for the professionals we are and to find such genuine interest in our role and future. Every session has been valuable – both in providing new information and ideas, but also helping me realise how much we are actually doing right already.”

“Those leading the courses had a high level of expertise in their subject matter which meant that they were able to deal with queries as well as deliver the core agenda, and the courses were very well tailored to the audience, so they were extremely relevant.”

“PMA’s model of recruiting experts in different fields to deliver focused training within the PMA framework is one that has been met with much approval amongst practice managers in the London Borough of Lewisham. Lewisham CEPN will be escalating the evaluation summary to HEE, with our recommendation that they consider commissioning at scale.”

Our latest Workshops

2018-10-03T11:28:12+00:00

Prescription Clerk

The Developing the Role of a Prescription Clerk module is aimed at practice managers, receptionists and administrative staff who wish to broaden their knowledge of Medicines Management within General Practice. Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat medications or when they have a query concerning them. They can play a ‘hidden’ crucial role in the highly complex process of repeat prescribing and the collaboration between clinical and administrative staff is crucial to maintaining the quality and safety of prescribing.

2018-08-21T11:27:11+00:00

PMA Medical Administrator/GP Assistant – City & Guilds Level 3 Diploma in Business Administration

Employers will have the choice of focusing on a Medical Administrators qualification or a GP Assistant depending on the needs and workforce skills base of their practice. Both will include a highly transferable set of skills built around the core elements of the Business Administration Diploma such as communication, organisational, decision-making, interpretation of information and IT skills. These two diplomas will then be contextualised to include specific areas within the primary care environment.

2018-09-04T10:41:29+00:00

Serious Incidents & Root Cause Analysis

Root Cause Analysis or RCA is widely endorsed by healthcare systems worldwide for the investigation of serious incidents. RCA is understood as a method of structured risk identification and management in the aftermath of adverse events. The RCA is not a single technique but, describes a range of approaches and tools drawn from many fields – and these will be fully explored throughout the workshop. These will enable you to establish how and why an incident occurred to identify how it, and similar problems, might be prevented from happening again.

2018-09-14T16:01:17+00:00

GP Development – Time Management

This half day course will help GPs and Clinicians to analyse and prioritise their own workload, as well as recognise and manage the causes of 'bad' time management. The workshop will explore assertiveness is the capacity to control your working environment to manage time and work performance under pressure. This workshop will enable you to understand your own behavioural styles and those of others and develop achievable techniques for communicating and behaving more assertively.

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Join Over 19,000 PMA members today and benefit from our services

As a PMA member, you will benefit from regular news and updates in key issues and regulatory changes that effect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

Join PMA