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Business Risk & Governance
Understanding Risk & Governance – Liabilities & Data Management


Business Risk and Governance - Understanding risk & governance, liabilities and data management.

'Very informative - knowledgeable facilitator.'

'Update on GDPR guideline and excellent networking.'

'Richness of information and real life examples.' 

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Overview: This module focuses on the Business Risks and Governance issues that regularly arise in medical practice, they are often difficult to deal with. We will focus on how to create competitive, collaborative and commercial advantage for the GP Practice through an understanding of the Risks and Governance issues relevant to General Practice. The module will be delivered as an interactive session with practical guidance to enabling participants to map the techniques onto their own risk and governance profile for their practice. The Tips on managing risk provide useful guidance to enable participants to understand and mitigate the governance requirements, liabilities and risks within General Practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues.

Objectives: Participants will improve their understanding of the Risk and Governance responsibilities. The module will demonstrate how adopting industry practiced due diligence techniques will help to mitigate risks and will also help with all aspects of compliance included aspects of the Quality Care Commission rules – (Please Note: there is a further, more detailed module which provides a framework for CQC inspection compliance).


09:15 Registration
09:30 Introduction and Welcome - Programme and Objectives
09:45 Open Forum – Identifying your challenges
10:00 Your Business Strategy and Managing Risks

Building Risk Management into you Business Strategy - plan it and know it intimately. Simply drafting one and filing it away isn’t going to cut it.

  • All Partner Buy-In

  • Strategic Planning

  • Identifying, Managing & Mitigating the Practice Risk

  • Data and Information Assurance

  • Legal Compliance - Consumer Protection Law / Data Protection / Patient Confidentiality

10:45 Break
11:00 Group Work on understanding the Business Risks
12:00 Techniques and Tips on identifying and managing risks

  • Identify and categorise the risks

  • Analyze and assess the risks, their importance and impact

  • Evaluate and prioritize risks by applying a rating system to help treat the risks

  • Treatment to avoid, transfer, accept or reduce impact of the risks.

  • Monitor and Review by regular audit of risk management plan

  • Plan Do Check Act (PDCA)

13:00 LUNCH & Networking

13:45 Governance across the Information Economy

  • Keeping confidential business records

  • Data Protection / Sensitive Data

  • Electronic evidence

  • Personal Privacy / Monitoring at Work

  • Keeping Electronic Personnel Records

  • Health and Safety at Work

  • Employee Protection (e.g. from sexism, racism, etc)

  • Managing Employees Online

  • Using mobile devices and personal devices at work

  • Caldicott and other Health Sector requirements

14:30 Techniques and Tips on identifying and managing Data

  • Understanding your data assets

  • Turning data into good decisions

  • Simplifying data, access and data sharing

  • Standardising data language

  • Lawful and secure data

  • Encouraging buy-in across the enterprise

15:00 Group Work - Identity Theft Game
15:30 Break
15:45 GDPR

  • Understand the new data protection law

  • ICO 12-step approach

  • Cyber Security & Security Protection

  • Appointment of data protection officers

  • Children and Consent

  • Data breaches

16:45 Open Forum – Questions & Discussions
17:15 Close

Who Should Attend?
General Practitioners, Practice Managers, Senior Practice Nurses and GP Administrator Managers

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.