Don't miss these workshops by the Practice Managers Association

Business Risk & Governance
Understanding Risk & Governance – Liabilities & Data Management


Business Risk and Governance – Understanding risk & governance, liabilities and data management.

Tues, 12th February 2019

Thurs, 19th April 2018

'Very informative - knowledgeable facilitator.'

'Update on GDPR guideline and excellent networking.'

'Richness of information and real life examples.' 

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Overview: This module focuses on the Business Risks and Governance issues that regularly arise in medical practice, they are often difficult to deal with. We will focus on how to create competitive, collaborative and commercial advantage for the GP Practice through an understanding of the Risks and Governance issues relevant to General Practice. The module will be delivered as an interactive session with practical guidance to enabling participants to map the techniques onto their own risk and governance profile for their practice. The Tips on managing risk provide useful guidance to enable participants to understand and mitigate the governance requirements, liabilities and risks within General Practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues.

Objectives: Participants will improve their understanding of the Risk and Governance responsibilities. The module will demonstrate how adopting industry practiced due diligence techniques will help to mitigate risks and will also help with all aspects of compliance included aspects of the Quality Care Commission rules – (Please Note: there is a further, more detailed module which provides a framework for CQC inspection compliance).


Programme information

09:15 Registration
09:30 Introduction and Welcome - Programme and Objectives
09:45 Open Forum – Identifying your challenges
10:00 Your Business Strategy and Managing Risks

Building Risk Management into you Business Strategy - plan it and know it intimately. Simply drafting one and filing it away isn’t going to cut it.

  • All Partner Buy-In

  • Strategic Planning

  • Identifying, Managing & Mitigating the Practice Risk

  • Data and Information Assurance

  • Legal Compliance - Consumer Protection Law / Data Protection / Patient Confidentiality

10:45 Break
11:00 Group Work on understanding the Business Risks
12:00 Techniques and Tips on identifying and managing risks

  • Identify and categorise the risks

  • Analyze and assess the risks, their importance and impact

  • Evaluate and prioritize risks by applying a rating system to help treat the risks

  • Treatment to avoid, transfer, accept or reduce impact of the risks.

  • Monitor and Review by regular audit of risk management plan

  • Plan Do Check Act (PDCA)

13:00 LUNCH & Networking

13:45 Governance across the Information Economy

  • Keeping confidential business records

  • Data Protection / Sensitive Data

  • Electronic evidence

  • Personal Privacy / Monitoring at Work

  • Keeping Electronic Personnel Records

  • Health and Safety at Work

  • Employee Protection (e.g. from sexism, racism, etc)

  • Managing Employees Online

  • Using mobile devices and personal devices at work

  • Caldicott and other Health Sector requirements

14:30 Techniques and Tips on identifying and managing Data

  • Understanding your data assets

  • Turning data into good decisions

  • Simplifying data, access and data sharing

  • Standardising data language

  • Lawful and secure data

  • Encouraging buy-in across the enterprise

15:00 Group Work - Identity Theft Game
15:30 Break
15:45 GDPR

  • Understand the new data protection law

  • ICO 12-step approach

  • Cyber Security & Security Protection

  • Appointment of data protection officers

  • Children and Consent

  • Data breaches

16:45 Open Forum – Questions & Discussions
17:15 Close


Thurs, 5th October 2017 & 12th February 2019

Thurs, 12th October 2017 & 19th April 2018


The Wesley
81-103 Euston Street

Manchester Conference Centre
Sackville Street
M1 3BB


PMA Member Rate £125.00
Non Members Rate £175.00


5% for 2 workshops
(PMA Members £118.75 per worskshop, Non Members per workshop £166.25)

15% for 3 workshops
(PMA Members £106.25 per workshop, Non Members per workshop £148.75)

20% for 4 workshops
(PMA Members £100 per workshop, Non members per workshop £140)

The cost includes all refreshments including lunch and all delegate materials.

Click here to book your place on this workshop

Who Should Attend?
General Practitioners, Practice Managers, Senior Practice Nurses and GP Administrator Managers

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.

Click here to secure your place now

The Practice Managers Association

PMA Logo (White on Blue)_small

The PMA was formed as a membership body to give those involved in practice management throughout the UK the opportunity to access a wide range of resources such as training, professional advice, educational events, conferences and peer networking.

The PMA seeks to encourage the sharing of knowledge and to offer the opportunity for its members to attain the highest standards possible within their role and job function.

Membership is open to all those involved or associated with the management of GP’s medical practices. There is no cost to join the PMA and you can fill in an application here

As a PMA member you will benefit from regular news and updates in key issues and regulatory changes that effect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

We welcome ongoing input and suggestion from our members to help shape and form the ongoing agenda of training and educational content.

We aim to provide an open forum to enable the flow and exchange of information and experience between members to encourage and facilitate best practice.