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Change Management

 

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This module looks at the fundamental aspects of change management and how to deal with them.  We will focus on what change is and how to develop a change management approach to ensure buy-in across the GP Practice.  The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques onto their own practice. Case studies will be used to provide tips and insights on good practice, how to track and control the change plan; managing the people and organisational aspects of change; communicating and selling the change to others; recognising why people fear change and react the way they do through change models.

Truly understanding the importance of communication in the change process and how to sustain the change momentum, delegates will learn how to plan, communicate and manage change, understanding the impact it could have on all employees and the team. They will develop skills to support team members through the transition phase to ensure they remain motivated and productive. The will learn the key steps in implementing and sustaining effective change in the workplace and how to identify and manage the human component of the change agenda.


 Aims & Objectives:

  • Consider the impact of change and what happens if it isn’t managed well
  • Look at how to manage resistance to change by identifying the reasons for this and reinforcing that this is a natural reaction
  • To understand how to apply change theory models to real life situations within your organisation
  • Practice using a range of change models including Kubler Ross, Missing Pieces and Kotter in order to develop your own change strategies

Pre-Work:

Optional Pre-Reading: The Heart of Change, John P. Kotter

Delegates to come prepared to do further work on their own change scenario during this workshop.

The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques and outcomes onto their own practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues from other practices.

Agenda

09.15 Registration & Coffee
09.30 Welcome & Introduction

  • Setting the scene
  • Programme overview
  • Obectives
09.45 Consider the Impact of Change
11.00 BREAK
11.15 8 step process to managing change
12.45 LUNCH
13.45 8 step process to managing change (continued)
15.00 BREAK
15.15 Putting it into practice - your next steps to take this forward after today
16.15 Open Forum and Discussion
16.30 Wrap up & Close

Who Should Attend?
General Practitioners, Practice Managers, Senior Practice Nurses and GP Administrator Managers

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.

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