Contact us if you’d like to arrange this PMA workshop locally

Information Governance

Information Governance

If you would like information about workshop dates or would like to develop a specific programme or host this workshop, please call 0330 111 6459 or email

For information about all PMA Workshops, click here.

For feedback from other NHS Organisations about our workshops, click here.


With the new General Data Protection Regulations (GDPR), coming into force in May 2018, more attention is focused on ensuring healthcare staff use and share information in a legal and secure way.

You will need to understand what is considered personal data and the responsibility the use and sharing of it brings. Learning how good, safe management of information can assist in the provision of good quality care and be a cornerstone of good governance, it will help in understanding the need to incorporate data protection into day to day practice and planning.

Understanding the changes that the new regulations bring and preparing for them gives a great opportunity for us all to refresh our knowledge and understanding confidentiality, integrity and availability of data. In an age where our patient’s confidence and trust is ever more put under strain, understanding an individual’s rights including access to their own information helps to build positive relationships.

This workshop is designed to present what we all need to do to maintain good safe information practice and what is needed to comply with our responsibilities under data protection. Helping to understand common data security risks, frequent errors and their impact. The identification and reporting of incidents and near misses and bringing good practices to the workplace.

This workshop is practical and easily digestible for those with responsibility and liability for Information Governance within the Primary Care sector. The day is facilitated by experts in both Information Governance and Primary Care and will be very interactive. It will seek to provide clarity and an objective approach in preparing for all aspects of Information Governance and GDPR.


The session will provide understanding and knowledge of:

  • The principles and terminology of information governance and General Data Protection Regulation.
  • Basic data security principles.
  • The importance and effect of data security and good information governance to patient/service user care and confidence.
  • That law and national guidance requires personal information to be protected.
  • Your responsibilities when using personal information.
  • Some of the most common data security risks, frequent errors and their impact.
  • How to identify and report incidents and near misses.
  • The need, and how to incorporate good practice into working practice.


09.15 Registration 
09.30 Introduction and Welcome

  • Welcome, introduction and outline for the workshop
  • What is Information Governance?
  • What are our challenges?
09.50 Information governance

  • What is Data protection to us?
  • Who is responsible for it?
  • Data processing
  • Why is Data Security important in Health and Care?
  • Safe Data Safe Care
10.30 Data Protection

  • Data Protection - GDPR
  • Communication
  • Individuals rights
  • Subject access
11.00 BREAK
11.15 Confidentiality and Data Quality

  • Confidentiality, Integrity, Availability
  • Types of information
  • The Value of Information
  • Confidentiality
  • Record keeping – Good practice
11.50 Information security and breaches 

  • Avoiding threats and high-risk situations
  • Breaches
  • Monitoring and assurance
12.20 Summary
12.30 Close

Who Should Attend?
Those with responsibility and liability for Information Governance within the Primary Care sector

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.