Meet the Team

Meet the PMA Team

Austin Ambrose, PMA Director

Austin has worked in training, events and related services areas for 20 years. He also has a strong background encompassing IT and communications. As a marketing professional Austin is primarily responsible for developing new relationships and working with existing clients for the PMA.

Having worked in senior management for many years, Austin is well-versed in the drivers that make any business environment successful. He thrives on working with clients to develop and innovate initiatives that fulfill and exceed expectations, both in content and return on investment. Austin has worked with clients across a diverse range of sectors including technology, communications, pharmaceutical, healthcare, housing and social sciences.

Austin can be contacted  on 07736 921 685 or by email

Ian Jones, PMA Director

Ian has over 25 years’ experience across the publishing and events sectors. Ian’s background is primarily as an events director, research analyst, content developer and publisher. Having started out working with Reed Business Publishing in the motoring and photographic sectors, Ian moved into the technology sector, with The British Computer Society (BCS) – the UK’s largest professional IT body. Ten years at the BCS were punctuated by three years in Bath with Future Publishing, developing a books publishing division with spin-off events.

Ian then joined The National Computing Centre (NCC) in 2001 as Head of Research & Content. Over the past 12 years has developed a portfolio of events and event services for clients including IBM, Symantec, DCG, Sybase, Dimension Data, The National Computing Centre and the West Midlands Regional Development Agency (AWM).

Ian has extensive knowledge of the business, professional, science, technical and publishing sectors.

Ian can be contacted on 07880 788985 or by email

Cathryn Lyon, PMA Director of Education

Cathryn has worked in education for over 20 years. This has primarily been in performance improvement, leadership and management. She uses a hands-on technique with teams to engender a proactive approach to changing demands of both commercial business and education.

Well respected as a leader, Cathryn has a keen interest in health and well-being. She uses a holistic approach to drive solutions and promote a harmonious working environment. As an educator, she is recognised as an engaging, passionate speaker. She has motivated students to fulfil their potentials and seek opportunities they may otherwise not have thought possible.

Cathryn’s interests include complementary therapies, the impact of ageing on general health and advanced rejuvenation techniques.

Feel free to contact Cathryn by email:

Michelle Wilkins, Compliance & Education Manager


Sue Chadwick, PMA Membership Secretary

Administration may seem an odd passion for some people but Sue loves to organise people, paper and offices.  With over 25 years’ experience in various levels of admin roles from Clerical Assistant, to Office Manager to PA to the VP she has met (and organised!) many people at all levels and quickly develops a friendly but efficient rapport with them to ensure she’s providing the administration experience they need to get their business in order.  In her spare time Sue is a keen crafter creating scrapbook albums of memories from photographs and helping her teenage daughter run her own dolls house and miniature business.

Please contact Sue by email:

Delani Murray, Education Specialist, South-East

Delani is an Education Specialist with a teaching credential and Masters degree in Special Education: Mild/Moderate disabilities from California State University, San Bernardino. With 11 years of teaching and 6 years senior management experience, she has a varied background in the USA and UK. In addition to teaching, she has been a Registered Care Manager for a complex SEN provision, and the Designated Safeguarding Officer for several educational establishments over the last 6 years.

Victoria Barratt, Education Specialist, North-East

Information coming soon.

Eve Watson, Client Services Administrator

Eve has just finished her A-Levels where she studied sociology, psychology and philosophy for two years and is now working for the PMA during her year out before attending to the university of Brighton next September to study applied psychology.

Eve’s work at the PMA includes contacting and mapping CCGs, CEPNs and STPs.

Eve can be contacted by email at:

Ruby Nelson, Client Services Administrator

After completing her A levels, Ruby has taken a keen interest in the Health & Wellbeing sector. This spurred from her work experience in University College London Hospital, where she viewed first hand how aspects of the NHS are run. Currently taking a year out, she plans to study Biomedical Science at the University of Newcastle.

Ruby’s role in the PMA involes contacting and mapping Local Medical Committees.

Ruby can be contacted by email at:

Karen Lane, PMA Head of Events

Karen has spent most of her career, which spans almost 20 years, working within the pharmaceutical industry; the last 14 years of which have been as Conference and Exhibitions Manager with AstraZeneca. Karen has exceptional attention to detail, which is invaluable in any industry, but particularly with meetings and events management where flexibility and adaptability are the vital ingredients.

She is a highly experienced and results focussed Conference and Exhibition Manager, Karen has a proven track record of success in managing the planning and delivery of exhibition stands, satellites, ad boards, investigator meetings, stand alones, brand forums and internal meetings (including virtual), at both UK and international locations.

Karen started her professional life as an accountant and consequently always demonstrates the finest attention to detail and is focussed on ensuring client satisfaction at all times.

James Rooney, PMA Consultant in Information Technology

James completed his PhD in 2014 at Keele University. James has since become a self-employed IT consultant doing work ranging from IT support through to database management. However, he still does some teaching at the University during term time.

In his spare time James is an amateur astronomer.

Tina Nightingale, PMA Editor and Social Media Manager

Tina is a specialist in medical communications, medical education and market access. During her twenty-three-year career in the pharma industry, she spent a significant amount of time writing, copy-editing and proofreading business and clinical documentation including abstracts and posters for international congresses. Tina also had responsibility for the copy-creation and content management of the GSK Joint Working website. Tina left GSK to set up her own business and now provides freelance support to the PMA.

When Tina isn’t working, you’ll find her enjoying her growing family or cooking up a storm in the kitchen. A keen cyclist, she enjoys both road riding and mountain biking. She also has a passion for Formula 1 Grand Prix.

Tina can be contacted by email at: