- HOME
- ABOUT PMA
- CONSULTANCY
- WORKSHOPSNEW
- Business Management & Leadership for Practice ManagersNEW
- Business Risk & Governance
- Correspondence Management/Workflow Optimisation
- CQC Inspection Framework
- Dispensary Management – the governance perspectiveNEW
- GDPR Post-implementationNEW
- GDPR and the role of the Data Protection Officer (DPO)NEW
- HR & Employment Issues
- Information Governance
- GDPR
- General Practice Property Management
- New Care Models – Working at Scale
- Medicines Management
- Partnerships & Federations
- Primary Care Networks
- Serious Incidents & Root Cause AnalysisNEW
- Understanding Accounts
- Change Management
- Coaching & Mentoring – Two Day ProgrammeNEW
- Customer Service & Managing ConflictNEW
- Dispute Resolution
- GP Development – Time ManagementNEW
- GP Development – Team ManagementNEW
- Health & Safety, Employee Engagement & Wellbeing
- Leadership Development Day
- Leadership Development & Leading Through Change
- Managing ConflictNEW
- Managing Collaboration Through Change
- Peer to Peer AppraisalsCOMING SOON
- Peer to Peer Appraisals and Personal Development Planning (PDP) – Two Day ProgrammeNEW
- Resilience for GPs and Clinicians
- Resilience & Staff Wellbeing
- Stress Management
- Active Signposting/Care Navigation
- Care Certificate
- Cost Effective Prescribing
- Enhanced Care Navigation
- Exceptional Customer Service Training
- Intramuscular Injection Techniques
- Introducing Active Signposting
- Introduction to Medicines Management
- Introduction to Medical Terminology
- Prescription Clerk
- SNOMED-CT
- Train the Trainer
- Venepuncture (Phlebotomy)
- PMA EDUCATION
The PMA is an ILM and City & Guilds Approved Centre and providers of excellence in primary care workforce development. Individual development is supported by a range of PMA diploma courses.
The diplomas are an ideal way to enhance the skills and knowledge required to further your career and attain an internationally recognised qualification. There’s an option for everyone, regardless of current levels of experience. All trainers are experts in their fields, extremely capable and approachable. We provide all the support you need to make sure your study time is as valuable and enjoyable as possible.
- PMA Healthcare Support Worker – Based upon Healthcare Support Worker Level 2 Apprenticeship Standard
- PMA Senior Healthcare Support worker – Based upon Senior Healthcare Support Worker Level 3 Apprenticeship Standard and City & Guilds Level 3 Diploma
- PMA GP Assistant Practice Manager – Based upon Team Leader/Supervisor Level 3 Apprenticeship Standard & ILM Level 3 Diploma in Leadership & Management
- PMA Customer Service Specialist – Based upon Customer Service Specialist Level 3 Apprenticeship Standard and City & Guilds Level 3 Diploma
- PMA Medical Administrator/GP Assistant – Based upon Business Administration Level 3 Apprenticeship Standard and City & Guilds Level 3 Diploma in Business Administration
- PMA Dental Practice Manager – Based upon Dental Practice Manager Level 4 Apprenticeship Standard & ILM Level 4 Diploma
- PMA GP Practice Manager – Based upon Operations/Departmental Manager Level 5 Apprenticeship Standard and ILM Level 5 Diploma in Leadership & Management
- SUCCESS STORIES
- NEWS
- EVENTS
