PMA Consultancy

The PMA are increasingly providing a broad range of Consultancy Services to PCNs as well as GP Federations, Super-practices, Training Hubs and CCG’s to help support the progression and change that is underway across Primary Care and the wider NHS. Our consultants are on hand to work with you and support you in driving success.

We are able to offer an open and honest discussion around your needs and concerns without any obligation and then, if you elect to engage with the PMA, we will create a programme plan in collaboration with you and support you to execute it efficiently.

We know that Primary Care Networks (PCN) are at the core of the NHS Long-Term Plan. PCNs will need to include primary and community care networks to deliver genuine integrated care to 30,000 – 50,000 patients. GP practices will be mandated to join a PCN by the end of 2019 with a view to finding efficiencies in delivering wide-ranging services to patients. This will be done by working closely with neighbourhood teams, including staff such as pharmacists, district nurses, community geriatricians, dementia workers and allied health professionals, as well as staff working in social care and the voluntary sector. The aim is to provide a structure and funding for services to be developed locally, aligned to the needs of the patients they serve.

In addition to this we are able to provide more targeted support to practices, partnerships and GP Federations. One of the key drivers for general practice is working at scale due to the potential benefits this will release. To this end we can provide bespoke support to help practices design, plan and deliver successful mergers. We can provide a variety of solutions from subject-matter experts to provide light touch support, right through to an end to end package. We can also provide support to GP Federations around governance, business development, restructuring and ICS/ICP development.

The General Practice Resilience Programme has national funding to help practices to become more sustainable and resilient. Our Consultants regularly undertake detailed practice diagnostic works, which focus on all aspects of how the practice operates. The findings are then assessed and an improvement plan is developed for the practice. These audits are in line with the NHSE guidance below and for the majority of the time, are funded by the GPFV monies.

Our services include:

  • Developing Needs Analysis
  • Practice Diagnostics and Improvement
  • Clinical Modelling
  • New Care Models
  • Working at Scale
  • Primary Care Networks
  • Interim Management
  • Business Process Efficiencies
  • Change Management
  • Managing Teams
  • Building Resilience
  • Coaching & Mentoring
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Other areas of PMA Consultancy support:

Targeted support for practices around mergers/working at scale

Mergers are often delayed because practices don’t have the time or available expertise to manage them. LMCs can also find they struggle with hands-on support. There is national funding available to support this.


GP Federation support – ICO/ICS Development

GPs can be under-represented as a result of the lack of management capacity, both clinical and non- clinical. There is often lack of consistency in GP representation at Federation level.


Practice Turnaround / Diagnostic Service

Practices are often unable to manage this themselves due to time constraints and sometimes lack of objectivity. We can help by providing a turnaround plan which includes patient engagement.

If you would like to know more, please contact the PMA Team at enquiries@practicemanagersuk.org or phone 0330 111 6459 and we will be happy to speak to you in more detail about how the PMA Consultancy can benefit you.

Don’t just take our word for it…

“Each session was well presented and full of useful information. Most notably Practice Managers who had been in the industry a long time felt these sessions highlighted a number of issues and gave lots of ideas and information to help with the day to day running of the practice. Also appreciated was the opportunity to network and gain insight and learning throughout this.”

“Just wanted to say what a truly fantastic job the PMA are doing. It’s so brilliant to be finally recognised for the professionals we are and to find such genuine interest in our role and future. Every session has been valuable – both in providing new information and ideas, but also helping me realise how much we are actually doing right already.”

“Those leading the courses had a high level of expertise in their subject matter which meant that they were able to deal with queries as well as deliver the core agenda, and the courses were very well tailored to the audience, so they were extremely relevant.”

“PMA’s model of recruiting experts in different fields to deliver focused training within the PMA framework is one that has been met with much approval amongst practice managers in the London Borough of Lewisham. Lewisham CEPN will be escalating the evaluation summary to HEE, with our recommendation that they consider commissioning at scale.”

Join Over 20,000 PMA members today and benefit from our services

As a PMA member, you will benefit from regular news and updates in key issues and regulatory changes that effect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

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