PMA Education

PMA Education and Accreditation Programme 

PMA Education and Accreditation Programme 


The PMA is an ILM Recognised Provider, offering education to develop the skills needed to better understand the business aspects of general practice.

We offer a range of development opportunities for practice managers in primary care. A new programme to further enhance skills, knowledge and understanding has been created by Cathryn Lyon, PMA Director of Education. There’s an option for everyone regardless of current levels of experience.


The PMA is approved by The Education & Skills Funding Agency (ESFA) and is on the Register of Apprenticeship Training Providers (RoATP).  Organisations that are listed on the RoATP have been through an application process with the ESFA that considers due diligence, capability, quality and financial health to assess their capability to deliver high-quality apprenticeship training.

As an ESFA Approved Training Provider the PMA has co-funding available from ESFA that will meet 90% of the cost of our ILM Accredited Diploma courses. Some NHS regions are making a co-contribution with a 10% bursary meaning the only funding you will need to cover is ILM registration. Please contact us for full details.

Recruitment for the first diploma courses is underway. If you are keen to be included, don’t delay. Please contact us or register your interest below.


1: Excellence in Practice Management Certificate

Delegates who attend the six PMA Workshops will receive an Excellence in Practice Management Certificate awarded by the ILM. The workshops provide the essentials for good practice management. For more information about the certificate and workshops, please click here.

♦ Please let us know if this appeals to you by clicking the ‘Register your interest‘ button below.

2: PMA GP Practice Manager – ILM Level 5 Diploma in Leadership & Management

The PMA GP Practice Manager ILM Level 5 Diploma course is designed for those already working in an established management role. It provides an opportunity to achieve an internationally recognised formal qualification. For more information, please click here. ILM registration will be £295 + VAT.

3. PMA GP Assistant Practice Manager – ILM Level 3 Diploma in Leadership & Management

This course and qualification is ideal for those aspiring into a management role and who may subsequently move into full practice management. It is suitable for new or existing employees who are expected to develop the skills necessary to lead or manage teams. For more information, please click here. ILM registration will be £275 + VAT.

4. PMA Level 4 Diploma in Dental Practice Management 

Many dental practice managers carry out this demanding role without any formal training. The PMA Level 4 Diploma in Dental Practice Management provides dental practice managers with the knowledge of management techniques and understanding of the standards and regulations required to do the job well. If you would like to develop the skills required to excel in managing a dental surgery, read more here (coming soon).

Do let us know if the diploma course is something you may consider doing by clicking the ‘Register your interest‘ button below.


Register your interest

Cathryn Lyon, PMA Director of Education


Cathryn has worked in education for over 20 years. This has primarily been in performance improvement, leadership and management. She uses a hands-on technique with teams to engender a proactive approach to changing demands of both commercial business and education.

Well respected as a leader, Cathryn has a keen interest in health and well-being. She uses a holistic approach to drive solutions and promote a harmonious working environment.

As an educator, she is recognised as an engaging, passionate speaker. She has motivated students to fulfil their potentials and seek opportunities they may otherwise not have thought possible.

Cathryn’s interests include complementary therapies, the impact of ageing on general health and advanced rejuvenation techniques.

Feel free to contact Cathryn by email: