Welcome to the PMA Academy where individual development is supported by a range of apprenticeship standards and PMA diploma courses. The courses are an ideal way to enhance the skills and knowledge you need to further your career and attain an internationally recognised qualification. There is an option for everyone, regardless of current levels of experience.

All PMA trainers are experts in their fields, extremely capable and approachable. We provide all the support you need to make sure your study time is as valuable and enjoyable as possible.

Following successful completion, our learners will be invited to the annual PMA Academy Graduation Ceremony. This is a wonderful event and perfect occasion to celebrate such a fabulous achievement.

Newly announced capacity and funding for apprenticeships

The Chancellor’s recent news aimed at supporting jobs brings additional funding for apprenticeships.

What does that mean for practices in Primary Care?

Practices can have up to 10 apprentices at any given time, with a mix of new apprentices and existing team members.

Incentive payments for hiring a new apprentice have changed. Employers who hire new apprentices between 1 August 2020 and 31 January 2021 could get:

  • £2,000 for apprentices aged 16 to 24
  • £1,500 for apprentices aged 25 and over

Practices can apply from 1 September 2020, and spend the payment on anything they need to support their organisation. This is in addition to the £1,000 payment already given to help employers meet the needs of some groups of apprentices in the workplace.

We have already seen evidence of the benefits apprenticeships can make to practices in terms of efficiency, team working and motivation. This extra funding is an excellent incentive to support and develop young people as new employees or as part of succession planning in the practice.

Read more here.

Please contact Kevin Maxfield kevin@practicemanagersuk.org or Stacey Chapman stacey@practicemanagersuk.org for more information or advice. 

PMA Apprenticeship Recruitment Service

The PMA are pleased to support you with an Apprenticeship Recruitment Service established to facilitate the introduction of 16 to 18 year old students into General Practice. Providing young people with the chance to embark on a fulfilling, challenging and rewarding career path, it gives you the opportunity to develop them to support your practice. Recruiting and developing a young person as an apprentice is a win-win for you both with the additional benefit of a financial incentive for your practice.

This service carries a fixed fee of £250 . Details will also be posted on the Apprenticeship Service website, in the PMA Newsletter and on all PMA social media platforms.

For further information and to discuss your requirements please email education@practicemanagersuk.org  The PMA team will be happy to assist.

The PMA is an ILM and City & Guilds Approved Centre and providers of excellence in primary care workforce development.

The PMA is approved by The Education & Skills Funding Agency (ESFA) and is on the Register of Apprenticeship Training Providers (RoATP).

PMA can deliver apprenticeships funded through the Digital Apprenticeship Service as well as the Apprenticeship Levy. For further information regarding funding please contact PMA on 0330 111 6459 or email enquires@practicemanagersuk.org .

Transferring Apprenticeship Funds

Organisations that pay the Apprenticeship Levy can now transfer up to 10% of its apprenticeship funds to other organisations to pay for their apprenticeship training and assessment. Following the Chancellors October 2018 Budget, this will rise to 25% from April 2019. The PMA encourage Levy NHS Trusts to support GP Foundations in developing its partner base through the sharing of Levy funds. Quite often we hear that Trusts simply can't spend all of its Levy and by seizing this opportunity, it is possible to make a real difference in improving services, patient satisfaction, raising staff competence and motivation. Read more and see the process for levy transfer here.

Here you can see the process for receiving apprenticeship levy funds to your Practice by transfer from an NHS Trust/ Hospital.

Advice & Guidance

PMA appreciate that there will be times when learners, their family, friends or employers may be looking for extra help or support in their personal or professional lives. We signpost to a range of professional services that you may find beneficial to contact.

View our Advice & Guidance Information
2020-06-16T13:39:33+01:00

PMA GP Assistant Practice Manager – Incorporating the Team Leader/Supervisor Level 3 Apprenticeship Standard

This apprenticeship is ideal for those aspiring into a supervisory or management role and who may subsequently move into the full practice management role. It is suitable for new or existing employees who are expected to develop the skills necessary to lead or manage teams. Candidates are expected to have some management responsibilities, like supporting, managing and developing team members, leading projects or planning and monitoring workloads and resources. They may also be responsible for delivering operational plans, resolving problems, or building work relationships with colleagues at the same level or above.

2020-06-16T10:37:35+01:00

PMA GP Practice Manager – Incorporating the Operations/Departmental Manager Level 5 Apprenticeship Standard

The PMA GP Practice Manager Level 5 Apprenticeship is designed for those already working in an established management role but would benefit from developing a wider range of management skills . It is set at a standard suitable for those who are managing teams or projects and are responsible for achieving operational or departmental goals as part of their organisations strategy. They may be accountable to a more senior manager or the business owners. Other responsibilities may include managing change, financial and resource management, talent management, coaching and mentoring.

2020-06-16T14:36:25+01:00

PMA Medical Administrator/GP Assistant – Incorporating Business Administration Level 3 Apprenticeship Standard and City & Guilds Level 3 in Business Administration

Employers will have the choice of focusing on a Medical Administrators qualification or a GP Assistant depending on the needs and workforce skills-base of their practice. Both will include a highly transferable set of skills built around the core elements of Business Administration such as communication, organisation, decision-making, interpretation of information and IT skills. These two diplomas will then be contextualised to include specific areas within the primary care environment.

2020-06-16T14:37:34+01:00

PMA Senior Healthcare Support worker – Incorporating the Senior Healthcare Support Worker Level 3 Apprenticeship Standard and Level 3 City & Guilds

As models of care within the NHS evolve to provide a multi-disciplinary, flexible workforce and healthcare and social care are increasingly integrated, the role of the Healthcare Support Worker (HCSW) has become increasingly highlighted. In addition, a range of national drivers has resulted in an increase in the number of HCSWs employed in healthcare. Until recently, this role has not been clearly defined or regulated.

2020-06-16T14:38:42+01:00

PMA Healthcare Support Worker – Incorporating the Healthcare Support Worker Level 2 Apprenticeship Standard

As models of care within the NHS evolve to provide a multi-disciplinary, flexible workforce and healthcare and social care are increasingly integrated, the role of the Healthcare Support Worker (HCSW) has become increasingly highlighted. In addition, a range of national drivers has resulted in an increase in the number of HCSWs employed in healthcare. Until recently, this role has not been clearly defined or regulated. Based upon Healthcare Support Worker Level 2 Apprenticeship Standard, this focuses on the core practical skills and underpinning knowledge and theory to gain competence, under clinical supervision, to be a healthcare practitioner in a GP Practice.

2020-06-16T14:40:01+01:00

PMA Customer Service Specialist – Incorporating the Customer Service Specialist Level 3 Apprenticeship Standard and Level 3 City & Guilds

In a bid to provide a multi-disciplinary, professional workforce able to meet the burgeoning demands of primary care, non-clinical roles are being developed and extended. The new Level 3 City and Guilds Customer Service Specialist course offers the opportunity for customer service practitioners (receptionists, administrators, care navigators) to develop their business and customer insight knowledge and skills and work towards a recognised formal qualification.

2020-06-16T14:35:22+01:00

PMA Dental Practice Manager – Incorporating the Dental Practice Manager Level 4 Apprenticeship Standard & ILM Level 4 certificate

This certificate is designed to develop an individual for the role of Dental Practice Manager who is responsible for all non-clinical aspects within a practice to achieve excellent patient care, quality, cost and delivery performance in line with practice strategy, goals and values by providing support and direction to all practice staff.

Non-funded Diploma Courses

The PMA are firm believers making self-development achievable and affordable for all. Whilst ESFA funding is an option for the apprenticeship standards, there may be instances where you are unable to qualify. Examples include holding some prior qualifications or living in Scotland, Wales or Northern Ireland. You’ll be glad to hear, there is a reasonable alternative to support your development plan.

The PMA offer a payment scheme to cover the full amount of the diploma course. This monthly payment plan is interest-free. Example costs are outlined here:

Please contact the PMA Team for more information at enquiries@practicemanagersuk.org

2019-02-13T12:30:25+00:00

PMA GP Assistant Practice Manager – ILM Level 3 Diploma in Leadership & Management

This course and qualification is ideal for those aspiring into a management role and who may subsequently move into full practice management. It is suitable for new or existing employees who are expected to develop the skills necessary to lead or manage teams. Candidates are expected to have some management responsibilities, like supporting, managing and developing team members, leading projects or planning and monitoring workloads and resources. They may also be responsible for delivering operational plans, resolving problems, or building work relationships with colleagues at the same level or above.

2019-01-07T15:03:17+00:00

PMA GP Practice Manager – ILM Level 5 Diploma in Leadership & Management

The PMA GP Practice Manager ILM Level 5 Diploma course is designed for those already working in an established management role. It is set at a standard suitable for those who are managing teams or projects and are responsible for achieving operational or departmental goals as part of their organisations strategy. They may be accountable to a more senior manager or the business owners. Other responsibilities may include managing change, financial and resource management, talent management, coaching and mentoring.

2019-02-25T08:35:34+00:00

PMA Senior Manager – ILM Level 7 Diploma in Leadership & Management

This level 7 vocational qualification is designed to enable existing and aspiring senior managers, working in the operational or strategic field, to develop and enhance current leadership and management skills. It is most appropriate for those well established in a practice management role, already comfortable with providing direction and leadership in addition to managing resources, performance, finances and, most likely, change. It provides the skills and initiatives necessary to successfully lead and manage teams in the emerging roles and new models of care within healthcare whilst satisfying various stakeholders. This will benefit those working at scale, leading large, multi-disciplinary teams based on multiple sites via Federations, Super Practices or PC Networks. The vocational nature of this qualification ensures that the projects and learning can be aligned to the strategic needs of the organisation, benefiting both the candidate and the employer.

Register your interest

Register your interest

Recruitment for courses is underway, if the diploma course is something you may consider, please click the button to register your interest, call 0330 111 6459 or email enquiries@practicemanagersuk.org

Register your interest

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