Primary care workforce development specialist has seen a three-fold increase in uptake of its training workshops and strong growth in diploma courses across the UK

Primary care workforce development specialist The Practice Managers Association (PMA) is making positive changes in GP practices, reporting a strong start to 2018, having seen three-fold annualised growth in the uptake of its training workshops over the last six months and the launch of six new diploma courses.

The PMA provides a number of workshops for primary care workers across a wide range of subjects from leadership and change management to accounting and GDPR. In the first six months of this year, the number of delegates trained has increased by 167% compared to the whole of 2017. As a result, they have recruited over 50 trainer/assessors to deliver learning programmes across the UK.

In addition to the workshops, the PMA also delivers diploma programmes accredited by ILM and City & Guilds to help upskill workers in GP and Dental practices. The PMA Medical Administrator/GP Assistant – City & Guilds Level 3 Diploma in Business Administration was launched recently to help reduce administrative duties for GPs and provide valuable training to clerical staff to alleviate rising workloads.

“Our objective is to help GP practices take a number of non-clinical and second tier activities away from the GP to help them become more efficient and provide career paths for non-medical staff.”

Austin Ambrose, Director at PMA

Austin Ambrose, Client Services Director of PMA said: “The PMA encourages the sharing of knowledge and offers the opportunity for our members to attain the highest standard possible in their chosen profession.

“Our objective is to help GP practices take a number of non-clinical and second tier activities away from the GP to help them become more efficient, to provide career paths for non-medical staff and a succession plan for practices to help improve staff retention. Over the last six months we have trained more people, recruited additional assessors and launched new workshops across the country, helping to change the face of primary care.”