PMA Masterclasses provide an immersive experience delivered by facilitators with real expertise allowing delegates to develop their knowledge and skills. The sessions will provide you with the confidence you need to understand the real challenges in primary care and deliver more efficiently and effectively.

The masterclasses are all designed and delivered by subject experts with experience in Primary Care. Each session will typically be 2 hours and include a workbook or slide deck and other supporting materials. Within the masterclass sessions, interaction and discussion are always encouraged. Action planning and feedback will be built into the sessions, to enable delegates to take away a personalised journey.

All PMA Workshops can be delivered in the masterclass format. Current hot topics include:

  • Primary Care Networks
  • CQC Compliance
  • Working at Scale
  • Managing Practice Finances
  • Leadership
  • Change Management
  • HR & Employment
  • Active Signposting
  • Conflict Management
  • Resilience and Wellbeing
  • Work Life Balance
  • GDPR Compliance
  • Information Governance
  • Root Cause Analysis

Working at Scale Masterclass

Working at Scale has become a key driver across general practice and all other areas of the wider NHS – presenting opportunities for new ways of working and for the development of new services all driven by the goal of improving patient care.


Resilience and Staff Wellbeing Masterclass

This programme focuses on issues that regularly arise in medical practice, they are often difficult to deal with. We will cover how to build resilience into your practice, in an interactive way with practical guidance to enable participants to manage more effectively their human resource and deal with any staffing challenges.


CQC Assessment

This session looks at the new CQC Inspection process, how to prepare in readiness and deal with them. We explore how to create a culture of buy-in within the GP practice through a better understanding of the CQC assessment framework.


Leadership Development Masterclass

The Leadership and Development Masterclass module will be delivered as an interactive session at pace with practical guidance to enable participants to explore practical leadership theories and techniques that can be mapped onto their own practice.


Motivating Teams Masterclass

This two-hour Motivating Teams workshop will help delegates achieve this. They will learn the four stages to influence team members to perform tasks, while creating a work environment that will motivate higher performance.

Join Over 25,000 PMA members today and benefit from our services

As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

Join PMA