In order to bridge gaps in skills and knowledge, the PMA have developed a highly comprehensive selection of workshops with input from experts in their fields. All sessions are interactive, carry 6 CPD points and range from 1 to 3 days in duration.

Our workshops are organised at locality level – exclusively for the practices involved. This ensures that local development needs are addressed and can be followed up appropriately. They provide a convenient way to deliver consistent training to practices across a region whilst providing the opportunity for staff to network and share best practice.

ILM will award those attending any six PMA workshops with an ‘ILM Excellence in Practice Management’ certificate. This is a well-recognised and prestigious achievement.

If you are interested in organising a workshop/workshops for your local practices, please get in touch. We would be happy to discuss options and logistics with you before you make a final decision.

The PMA is recognised by ILM and City & Guilds as an approved centre of education within the primary care sector. Having delivered workshops to NHS staff for many years now, the PMA understand the training needs in general practice.

See our Success Stories page for a few examples of NHS organisations we have supported, including feedback from your colleagues.

As an ILM and City & Guilds accredited centre, the PMA seeks to facilitate and promote best practice, offering education and support to those involved in primary care.



This workshop will help you understand the Supply Chain model, advantages of its use and how you can use it to drive better value for you and your practice.


Resilience and Staff Wellbeing Masterclass

This programme focuses on issues that regularly arise in medical practice, they are often difficult to deal with. We will cover how to build resilience into your practice, in an interactive way with practical guidance to enable participants to manage more effectively their human resource and deal with any staffing challenges.


Leadership Development Masterclass

The Leadership and Development Masterclass module will be delivered as an interactive session at pace with practical guidance to enable participants to explore practical leadership theories and techniques that can be mapped onto their own practice.


CQC Masterclass

This masterclass session looks at the new CQC Inspection process and how prepare in readiness and to deal with them. We explore how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework.


Working at Scale Masterclass

Working at Scale has become a key driver across general practice and all other areas of the wider NHS – presenting opportunities for new ways of working and for the development of new services all driven by the goal of improving patient care.


Primary Care Networks

Primary care networks enable the provision of proactive, accessible, coordinated and more integrated primary and community care improving outcomes for patients. The workshop will be interactive – delegates will be encouraged to share challenges, issues and concerns they may have – our facilitator will also share their experiences.


New Care Models – Working at Scale

Working at Scale has become a key driver across general practice and all other areas of the wider NHS – presenting opportunities for new ways of working and for the development of new services all driven by the goal of improving patient care. ‘At Scale’ provision of care, will increasingly see practices shift towards collaborative working models – formal mergers, partnerships and federations and Multi-Specialty Community Providers (MCPs) – key advantages of this approach are the ability for practices to build on their strengths, improve their reach and also share the workload. But what are the practicalities of working at scale?


Peer to Peer Appraisals and Personal Development Planning (PDP) – Two Day Programme

The peer to peer appraisals workshop will enable delegates to understand – for themselves and their staff – where they are starting from on their personal leadership journeys. They will process and deliver the feedback sessions to people, helping them create personal action plans that they can take into their further development and learning. Continual development, setting goals and gathering peer support are essential to a successful Personal Development Plan (PDP). The workshop will also explore the role of the PDP and how this will guide all staff in their career, whatever grade they are at.

Join Over 25,000 PMA members today and benefit from our services

As a PMA member, you will benefit from regular news and updates in key issues and regulatory changes that effect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

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