Recognised by ILM and City & Guilds as an approved centre of education within the primary care sector, the PMA understands training needs in general practice and has supported the development of NHS staff for many years.
We have successfully engaged thousands of your colleagues to bridge gaps in skills and knowledge through the creation and delivery of a comprehensive selection of workshops.
Our workshops are organised at local level – providing a convenient way to deliver consistent training to practices across a region while providing the chance for staff to network and share best practice.
Workshops are one to three days in duration, carrying 6 CPD points per day. We also deliver 2-hour masterclasses providing concise updates for staff in a convenient window of time.
PMA will award those attending any six PMA workshops with the ‘PMA Excellence in Practice Management Certificate’.
If you are interested in organising workshops or masterclasses for your local practices, please get in touch.
As an ILM and City & Guilds accredited centre, the PMA seeks to facilitate and promote best practice, offering education and support to those involved in primary care.
Social & Digital Media
The possibilities presented by social and digital media are endless. Our Social and Digital Media workshop is about achieving effective social media marketing communications for your practice.
Social Prescribing within the PCN – How to make it a success!
This programme focuses on the most advantageous and effective means of recruiting, employing and deploying the additional Social Prescribing roles that have now been made available for recruitment by PCNs via the Additional Roles Reimbursement Scheme (ARRS).
Effective Communication – getting your message across in all situations | 2 x 1-hour sessions
The main aim of this training course is to enable participants with an understanding of the impact that their communication skills can have on others, while exploring the different ways in which developing these skills can make it easier for them to succeed in the health care setting and beyond.
High Performing Virtual Team-working | 2 x 1-hour sessions
Many team members have difficulty because they cannot see what other members are doing. Even the most skilled managers find difficulty in communicating and building a team when there is no physical proximity. Mastering the art of working in virtual teams will increase your team’s productivity and performance.
RESILIENCE, Staff Wellbeing & Emotional Intelligence | 4 x 1-hour sessions
This programme focuses on issues that regularly arise in medical practice, they are often difficult to deal with. We will cover how to build resilience into your practice, in an interactive way to enable participants to manage more effectively their human resource and deal with any staffing challenges.
Video Consultation for GPs, nurses & other practice clinicians
The key objective of Video Consultation is to help patients access the right care at the earliest opportunity – and in a way that provides them with flexibility, convenience, security, a sense of empowerment about engaging with clinicians and the stimulation to invest in their wellbeing.
Telephone Triage – for front line staff & reception staff
The key objective of Telephone Triage is to help patients access the right care at the earliest opportunity – and in a way that provides them with flexibility, convenience, security, a sense of ownership and the stimulation to invest in their wellbeing.
Telephone Triage – GPs, nurses & other practice clinicians
The key objective of Telephone Triage is to help patients access the right care at the earliest opportunity – and in a way that provides them with flexibility, convenience, security, a sense of ownership and the stimulation to invest in their wellbeing.
Care Navigation – Active Signposting Module 1
The key objective of Active Signposting (AS) is to help patients access the right care at the earliest opportunity. It is a new system of ‘triage’ carried out at the first point of contact with the GP Practice by non-clinical staff under direction of the clinical team.
Join Over 25,000 PMA members today and benefit from our services
As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.