Recognised by ILM and City & Guilds as an approved centre of education within the primary care sector, the PMA understands training needs in general practice and has supported the development of NHS staff for many years.

We have successfully engaged thousands of your colleagues to bridge gaps in skills and knowledge through the creation and delivery of a comprehensive selection of workshops.

Our workshops are organised at local level – providing a convenient way to deliver consistent training to practices across a region while providing the chance for staff to network and share best practice.

Workshops are one to three days in duration, carrying 6 CPD points per day. We also deliver 2-hour masterclasses providing concise updates for staff in a convenient window of time.

PMA will award those attending any six PMA workshops with the ‘PMA Excellence in Practice Management Certificate’.

If you are interested in organising workshops or masterclasses for your local practices, please get in touch.

As an ILM and City & Guilds accredited centre, the PMA seeks to facilitate and promote best practice, offering education and support to those involved in primary care.


Introduction to Menopause in the Workplace

Delegates will explore the changing face of the workplace, key facts, and symptoms of menopause, develop skills to manage sensitive conversations and how best to support yourself and colleagues to maintain wellbeing and productivity.


Managing Menopause in the Workplace

By increasing awareness, developing positive cultural engagement, and understanding the hazards of doing nothing, organisations in general practice will be able to reduce their risk, protect their reputation, and support all staff affected by menopause, whether directly or indirectly.


Zero Tolerance for Primary Care front line staff

This face to face workshop has been developed to support front line staff and other health care professionals in General Practice to develop their skills and confidence to better manage disputes, help manage challenging conflict situations and understand zero tolerance.


Capturing Medical Data: Summarising past Medical Records

Managing “degraded data” and extracting data from paper records is a recognised and acceptable inheritance, by the receiving practice, however, it can be problematic and resource-heavy. This training will focus on safely managing ‘degraded’ virtual information and reviewing and extracting significant and minor past medical and social histories from paper records.


Sustainability in Primary Care

The session will help you to understand why sustainability matters, then help you to ‘green’ your practice using case studies from primary care and offering tips and tricks for implementing sustainability improvements.


Risk & Governance

In this module, we will focus on how to create competitive, collaborative and commercial advantage for the GP Practice through an understanding of the Risks and Governance issues relevant to General Practice.


Stress Management, Resilience & Wellbeing

Participants will improve their understanding of staff employee engagement, wellbeing and building resilience in the practice and will receive frameworks for managing staff behaviour. They will also gain an insight into human resource management.


Social & Digital Media

The possibilities presented by social and digital media are endless. Our Social and Digital Media workshop is about achieving effective social media marketing communications for your practice.

Join our vibrant community of over 50,000 today and benefit from our services

As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

Join PMA