Policy Documents

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Practice Managers Association (PMA) Policy Documents


Please find below all PMA Policy Documents.

Clicking the title of each document will take you to a printable pdf.


Update on the PMA Data Protection & General Data Protection Regulation (GDPR) Policy and data usage policy

PMA Complaints Policy

PMA Data Protection & General Data Protection Regulation (GDPR) Policy

PMA Equality and Diversity Policy

PMA Health and Safety Policy

PMA Malpractice and Maladministration Policy

PMA Website & Privacy Policy

PMA Safeguarding Policy

PMA Business Continuity Plan

PMA Conflict of Interest Policy

PMA Excellence in Practice Management – Induction Information Statement

PMA Learner Involvement

PMA Protecting the Environment

PMA Quality Policy

PMA Training Delivery Policy

PMA British Values Policy

PMA Invigilation Policy

PMA Communications Plan

PMA Whistleblowing Policy

PMA Appeals Procedure and Possible Grounds

PMA Data Protection Policy in relation to ILM

PMA Internal Quality Assurance

PMA Plagiarism and Cheating Policy

PMA Recognised Prior Learning Policy

PMA Absence Management and Reporting Policy

PMA Learner Code of Conduct

PMA Marking and Feedback Policy