Resilience & Staff Wellbeing for Practice Managers
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This programme focuses on issues that regularly arise in medical practice and are often difficult to deal with. We will cover how to build resilience into your practice, in an interactive way with practical guidance to enable participants to manage more effectively their human resource and deal with any staffing challenges. The workshop will focus on developing personal and professional behaviours, to ensure employee engagement and wellbeing. The workshop will give participants new techniques for greater efficiency, effectiveness and emotional balance during periods of stress and accelerated change.
They will explore new approaches for improving health, increased creativity, resilience, flexibility and coherence both personally and professionally and will start to develop skills and strategies for reducing and preventing stress and burnout, both in personal and professional situations and in helping and supporting others. The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques and outcomes onto their own practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues from other practices.
Participants will improve their understanding of staff employee engagement, wellbeing and building resilience in the practice and will receive frameworks for managing staff behaviour. They will also gain an insight into human resource management.
- To explore and understand the managers’ role and responsibilities in ensuring a healthy and productive working environment
- To understand what we mean by resilience and the links between resilience and performance
- To consider the characteristics of resilience and what can be done to build resilience through times of uncertainty and ambiguity (for both leaders and for their team members)
- To understand how to address both the practical challenges and emotional responses to change
- Look at how to manage resistance to change and consider what happens if it isn’t managed well
- Introduce some tools and techniques to help us to manage resilience in ourselves and others
|09.30|| Introduction and Welcome
|10.30||What is Resilience? Introduction to the 7 characteristics of resilience:
|11.30||Identifying Factors that Challenge Resilience
|12.15||Explore the Symptoms of Stress
|13.30||Creating a Healthy and Productive Environment – Managing Change
|14.30||Group Work - Split into groups and allocate one of the change models.
|15.15||Creating a Healthy and Productive Environment – Providing Support
|16.00||Create an action plan for own team, considering:
Delegates to share their individual commitments with the group on taking this learning forward
|16.15||Open discussion and Summing up|
Who Should Attend?
Doctors, Nurses, Practice Managers and other Healthcare Professionals
Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.