Don't miss these workshops by the Practice Managers Association

Staff Employment Issues – HR, Performance Management, Employment Law and Changing Staff Behaviour


'Content excellent, interaction very good, and good time allowed for discussion.' 

'Informative, approachable & engaging facilitator'

Very informative day - useful insight into sickness management & capability planning - of great value to the practice.'

'Great case studies and excellent opportunities to discuss issues with colleagues.'

If you would like information about workshop dates or would like to develop a specific programme or host this workshop, please call 0330 111 6459 or email

For information about all PMA Workshops, click here.

For feedback from other NHS Organisations about our workshops, click here.

Overview: This programme focuses on issues that regularly arise in medical practice, they are often difficult to deal with. We will cover employment law in an interactive way with practical guidance to enable participants to manage more effectively their human resource and deal with any staffing challenges. The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques and outcomes onto their own practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues from other practices.

Objectives: Participants will improve their understanding of the contractual and legal requirements of staff employment and will receive frameworks for managing staff behaviour. They will also gain an insight into human resource management.


Programme information

9:15 Registration
9:30 Introduction and Welcome 

  • Programme

  • Objectives

  • Open Forum

9:45 Employment Law – what’s new and what you should do!

  • Contractual terms

  • Relevant legislation updates/changes

  • Equality & Diversity

  • Recruitment/interviewing/selection

11:30 Break
11:45 Group Work: Discrimination Case Studies
12:45 LUNCH
1:45 Your Policies and Procedures – making them work for your Practice

  • Setting standards, expectations, rules and rights

2:15 Group Work: Performance Management Case Studies and Quiz
3:00 Break
3:15 Performance Management - Changing Staff Behaviour

  • Managing employees – Good, Bad, Indifferent

  • Absence Management

  • Won’t do, Can’t do! Conduct verses Capability

4:30 Open Forum - questions and discussion
4:45 Close


22nd March 2018



PMA Member Rate £125.00
Non Members Rate £175.00


5% for 2 workshops
(PMA Members £118.75 per worskshop, Non Members per workshop £166.25)

15% for 3 workshops
(PMA Members £106.25 per workshop, Non Members per workshop £148.75)

20% for 4 workshops
(PMA Members £100 per workshop, Non members per workshop £140)

The cost includes all refreshments including lunch and all delegate materials.

Click here to book your place on this workshop

Who Should Attend?
General Practitioners, Practice Managers, Senior Practice Nurses and GP Administrator Managers

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.

Secure your place now