Don't miss these workshops by the Practice Managers Association

Staff Employment Issues – HR, Performance Management, Employment Law and Changing Staff Behaviour

Staff Employment Issues workshop covers employment law in an interactive way.  We provide practical guidance to enable participants to manage more effectively their human resource and deal with any staffing challenges.

Thurs, 14th September 2017 & 22nd March 2018

Tues, 22nd January 2019

'Content excellent, interaction very good, and good time allowed for discussion.' 

'Informative, approachable & engaging facilitator'

Very informative day - useful insight into sickness management & capability planning - of great value to the practice.'

'Great case studies and excellent opportunities to discuss issues with colleagues.'

For information about all PMA Workshops, click here.

Facilitated by

Overview: This programme focuses on issues that regularly arise in medical practice, they are often difficult to deal with. We will cover employment law in an interactive way with practical guidance to enable participants to manage more effectively their human resource and deal with any staffing challenges. The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques and outcomes onto their own practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues from other practices.

Objectives: Participants will improve their understanding of the contractual and legal requirements of staff employment and will receive frameworks for managing staff behaviour. They will also gain an insight into human resource management.


Programme information

9:15 Registration
9:30 Introduction and Welcome 

  • Programme
  • Objectives
  • Open Forum
9:45 Employment Law – what’s new and what you should do!

  • Contractual terms
  • Relevant legislation updates/changes
  • Equality & Diversity
  • Recruitment/interviewing/selection
11:30 Break
11:45 Group Work: Discrimination Case Studies
12:45 LUNCH
1:45 Your Policies and Procedures – making them work for your Practice

  • Setting standards, expectations, rules and rights
2:15 Group Work: Performance Management Case Studies and Quiz
3:00 Break
3:15 Performance Management - Changing Staff Behaviour

  • Managing employees – Good, Bad, Indifferent
  • Absence Management
  • Won’t do, Can’t do! Conduct verses Capability
4:30 Open Forum - questions and discussion
4:45 Close


Thurs, 14th September 2017 & 22nd March 2018

Tues, 22nd January 2019


The Wesley
81-103 Euston Street

Manchester Conference Centre
Sackville Street
M1 3BB


PMA Member Rate £125.00
Non Members Rate £175.00


5% for 2 workshops
(PMA Members £118.75 per worskshop, Non Members per workshop £166.25)

15% for 3 workshops
(PMA Members £106.25 per workshop, Non Members per workshop £148.75)

20% for 4 workshops
(PMA Members £100 per workshop, Non members per workshop £140)

The cost includes all refreshments including lunch and all delegate materials.

Click here to book your place on this workshop

Who Should Attend?
General Practitioners, Practice Managers and Administration Managers

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.

Click here to secure your place now

About the Facilitators

Nick Badman

Nick started life as a process engineer for a prestigious technology company.  As he rose to senior management level, he and his team were involved in some big projects, the most high-profile of which was the co-development of the DVD disc, with Toshiba and Time Warner.

He studied and obtained his MBA in Business and Administration whilst at Nimbus and became the trouble-shooter of the company.  His down to earth attitude along with his skills and experience in dealing with complex problems has earned him a high reputation in his field.   For the past 10 years, Nick has worked with small to medium sized businesses to provide solutions to this ever changing field of HR/Employment Law and Health & Safety.  He enjoys working with business owners to accomplish the answers to their employee issues and gets great satisfaction in helping others.

He has presented employment law seminars to small and large audiences in all sectors with particular knowledge in the Healthcare sector. His communication skills are utilised to convey complex solutions in easy to understand terminology. The feedback he receives is always extremely positive. Nick prides himself on an honest and ethical approach to business, with integrity at the heart of achieving his goals.

Ali Moran FCIPD

Ali is an experienced HR professional who delivers pragmatic and relevant advice and guidance on how to get the best out of your employees whilst staying within the law and mitigating risk. She works at both strategic and operational level, delivering focused and results-orientated training and advice, underpinned by a master’s degree in Employment Law. Ali has lectured in employment law at under-graduate and post-graduate level in addition to delivering presentations to businesses of all sectors nationwide for several years.

Specialties: Employment law advice; HR best practice; HR policies; performance management; conducting investigations; managing disciplinary and grievances; delivering

Ronnie Wainwright

Ronnie undertakes a senior management position within Avensure, working within Employment Law and Health & Safety consultancy for the past 15 years. She has extensive experience in the operational function and development of delivering a nationwide Employment Law and Health & Safety seminar programme. She has always created and developed long-term intermediary relationships/corporate partnerships throughout her career, often entering into partnership seminars with them. Ronnie leads an elite team of presenters and operational staff who deliver these highly professional, invaluable events for a range of industries, including specialist events for the healthcare, care, financial and education sectors.

Joy Gately

Joy has over 25 years’ experience within HR and employment law. She is a HR professional with immeasurable experience in all aspects of personnel and employment law; this coupled with being a business owner, she has an excellent knowledge of how companies’ should meet their legal obligations. Joy previously worked as an international HR Director for a large US blue chip company, and was responsible for business partners in the UK, France, Germany, USA and Asia.