Don't miss these workshops by the Practice Managers Association


Business Workshops for General Practitioners & Practice Managers

PMA Workshops.

The PMA offer a series of full-day workshops specifically focused on the business aspects of General Practice. The series is aimed at GPs and Practice Managers and is delivered by specialists in these areas. Delegates who complete any six workshops will receive an Excellence in Practice Management Certificate awarded by the Institute of Leadership and Management (ILM).

The PMA Workshops were originally developed by the BMA for delivery in Scotland and Northern Ireland. They were further adapted by incorporating aspects of the RCGP programme in England and Wales. The evaluations from these initial programmes showed that the training was welcomed by GPs who are effectively self-employed. After all, they run businesses, have management responsibilities and liabilities for finance, staff, HR, premises, procurement & risk management. These are all topics covered by the Practice Managers Association workshops.

The programme comprises a number of modules. Each module carried 6 CPD points:

Understanding Accounts, Accounting Systems and The Tax System

Partnerships & Federations - Partnership Changes & Mergers, Written Agreements Federations & Pensions Update

Employment Issues - HR, Employment Law and Staff Management, Performance Management - changing staff behaviour

Understanding Risk & Governance - Business Continuity, Liabilities & Data Management

Dispute Resolution - Internal & External Disputes, Partnership Mediation & Medical Negligence

Stress Management – gain the skills to manage stress and burnout in personal and professional situations

General Practice Property Management - don't forget the bricks and mortar!

Health & Safety, Employee Engagement & Wellbeing -New techniques for greater efficiency, effectiveness and emotional balance.

Leadership Development - Learn influence, impact and leadership skills.

Change Management - Understanding change and how to develop a change management toolkit.

CQC Inspection Framework - The fundamentals of CQC Inspection Framework and how to deal with them.

Key Points

The core components of the PMA modules

  • They provide guidance on the business aspects of General Practice focusing on the financial liabilities imposed on GPs by partnership legislation, how to read practice accounts, partnership issues, staff employment liabilities and performance management as well as frameworks for decision-making. The programme also includes an update on superannuation, tax and Federations as well as practical tips on improving profitability. With new modules covering risk management and liabilities; complete with mitigation strategies on dispute management, conflict mediation and medical negligence. The final module provides a CQC inspection framework and the most recent workshop covers the issue of stress management.

  • Using an interactive and innovative approach and by limiting numbers to 25-35 participants, a high level of participation is guaranteed.

  • All PMA tutors and facilitators bring a unique mix of experience and expertise. Each is carefully selected to deliver content bespoke to the needs of GP practices today – they are all subject experts and all have particular experience in the Primary Care sector to ensure that the advice and guidance provides ‘real’, usable, practical value in general practice.
  • Proven track record – evaluations consistently demonstrate an extremely high level of participant satisfaction in an otherwise neglected subject.

  • The content is aimed at GPs and those practice managers most closely involved in the business side of the general practice.

  • The Series comprises a selection of self-contained workshops. You can subscribe to all of them as a series or select those that are most relevant to your current requirements.

  • Each workshop will accrue six CPD credits.

Delegates who complete any 6 of the PMA workshops will be presented with a Certificate of Excellence in Leadership & Practice Management backed by the ILM.

Who Should Attend?
General Practitioners, Practice Managers, Senior Practice Nurses and GP Administrator Managers

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the 'business' aspects of General Practice.

Recent Feedback & Comments

"Excellent day, I am looking forward to the next sessions"
"Friendly, approachable and well timed"
"Lots of food for thought"
"Very enjoyable"
"The venue was lovely and the food/refreshments were very good"
"Excellent informative day"

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Workshop dates and locations

London Venue:

The Wesley
81-103 - Euston Street,

Manchester Venue:

Manchester Conference Centre
Sackville Street
M1 3BB

General Practice Property Management - don't forget the bricks and mortar 

Thurs, 21st September 2017 & 25th April 2019

Tues, 19th October 2017 & 19th June 2018

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Understanding Risk & Governance - Business Continuity, Liabilities & Data Management

Thurs, 5th October 2017 & 12th February 2019

Thurs, 12th October 2017 & 19th April 2018

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Book your place now - discounts will apply

The cost includes all refreshments including lunch and all delegate materials.