Project Description

This module focuses on the Business Risks and Governance issues that regularly arise in medical practice that are often difficult to deal with.

We will focus on how to create competitive, collaborative and commercial advantage for the GP Practice through an understanding of the Risks and Governance issues relevant to General Practice.

The module will be delivered as an interactive session with practical guidance to enabling participants to map the techniques onto their own risk and governance profile for their practice. The tips on managing risk provide useful guidance to enable participants to understand and mitigate the governance requirements, liabilities and risks within General Practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues.

  • Duration: All day

  • Location: On-site/locally

Who should attend?

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.
  • General Practitioners

  • Practice Managers

  • Senior Practice Nurses

  • GP Administrator Managers


Participants will improve their understanding of the Risk and Governance responsibilities. The module will demonstrate how adopting industry practiced due diligence techniques will help to mitigate risks and will also help with all aspects of compliance included aspects of the Quality Care Commission rules – (Please Note: there is a further, more detailed module which provides a framework for CQC inspection compliance).

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

09:15 Registration
09:30 Introduction and Welcome – Programme and Objectives
09:45 Open Forum – Identifying your challenges
10:00 Your Business Strategy and Managing Risks

Building Risk Management into you Business Strategy – plan it and know it intimately. Simply drafting one and filing it away isn’t going to cut it.

  • All Partner Buy-In

  • Strategic Planning

  • Identifying, Managing & Mitigating the Practice Risk

  • Data and Information Assurance

  • Legal Compliance – Consumer Protection Law / Data Protection / Patient Confidentiality

10:45 Break
11:00 Group Work on understanding the Business Risks
12:00 Techniques and Tips on identifying and managing risks

  • Identify and categorise the risks

  • Analyze and assess the risks, their importance and impact

  • Evaluate and prioritize risks by applying a rating system to help treat the risks

  • Treatment to avoid, transfer, accept or reduce impact of the risks.

  • Monitor and Review by regular audit of risk management plan

  • Plan Do Check Act (PDCA)

13:00 LUNCH & Networking
13:45 Governance across the Information Economy

  • Keeping confidential business records

  • Data Protection / Sensitive Data

  • Electronic evidence

  • Personal Privacy / Monitoring at Work

  • Keeping Electronic Personnel Records

  • Health and Safety at Work

  • Employee Protection (e.g. from sexism, racism, etc)

  • Managing Employees Online

  • Using mobile devices and personal devices at work

  • Caldicott and other Health Sector requirements

14:30 Techniques and Tips on identifying and managing Data

  • Understanding your data assets

  • Turning data into good decisions

  • Simplifying data, access and data sharing

  • Standardising data language

  • Lawful and secure data

  • Encouraging buy-in across the enterprise

15:00 Group Work – Identity Theft Game
15:30 Break
15:45 GDPR

  • Understand the new data protection law

  • ICO 12-step approach

  • Cyber Security & Security Protection

  • Appointment of data protection officers

  • Children and Consent

  • Data breaches

16:45 Open Forum – Questions & Discussions
17:15 Close
View our workshops

The PMA delivers a range of Workshops

If you would like information about workshop dates or would like to develop a specific programme or host this workshop, please call 0330 111 6459 or email

View our workshops

Join Over 25,000 PMA members today and benefit from our services

As a PMA member, you will benefit from regular news and updates on key issues and regulatory changes that affect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

Join PMA