Project Description

The Care Certificate was introduced in April 2015 and is an identified set of standards that health and social care workers adhere to during the course of their working day. It will provide evidence that the health or social care worker has demonstrated they have the skills, knowledge and behaviours to ensure the quality of care and support they offer.

The Care Certificate is currently advised for each new health or social care worker and should take place during the first twelve weeks of employment. It has been developed for the non-regulated workforce and can be assessed by regulated professional staff.

The workshop will focus on the fifteen standards which are:

  1. Understand your role
  2. Your personal development
  3. Duty of care
  4. Equality and diversity
  5. Work in a person entered way
  6. Communication
  7. Privacy and dignity
  8. Fluids and nutrition
  9. Awareness of mental health, dementia and learning disability
  10. Safeguarding adults
  11. Safeguarding children
  12. Basic Life Support
  13. Health and Safety
  14. Handling information
  15. Infection prevention and control

There’s two parts to The Care Certificate:-

  • Training
  • Demonstrating competence at work

The PMA offer expert guidance and support for your team, tutorials for completion of workbooks and assessor training is tailored to suit your environment.

  • Duration: All day

  • Location: On-site/locally

Who should attend?

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.
  • New health and social care workers

Aims and Objectives

The 15 Care Certificate standards aims to cover all aspects of health and social care, to prepare employees for their work. With the care certificate you will be inducted with up-to-date, CPD approved materials.

Topics covered include their duty of care as a health professional, and their responsibility to preserve the dignity and privacy of the people they work with. This incorporates equality and diversity training, along with guidance on the safe handling of sensitive information. Care Certificate training within the NHS highlights the importance of person-centred care and effective communication with patients and their families. This is a vital factor in patient safeguarding, determining consent, and recognising signs of distress or mistreatment.

In the workplace you must also be aware of health and safety protocols, including infection control, and safe moving and handling guidelines. This Care Certificate workshop will also raise your awareness of mental health concerns, learning disabilities, and other physical and cognitive disorders that may serve as barriers to communication.

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The PMA delivers a range of Workshops

If you would like information about workshop dates or would like to develop a specific programme or host this workshop, please call 0330 111 6459 or email

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Join Over 20,000 PMA members today and benefit from our services

As a PMA member, you will benefit from regular news and updates in key issues and regulatory changes that effect GP practices. You will gain access to exclusive training and events that ensure you maintain currency of knowledge and skills. You will have the opportunity to meet and network with your peers from around the UK.

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