This module looks at the fundamental aspects of change management and how to deal with them.
We will focus on what change is and how to develop a change management approach to ensure buy-in across the GP Practice.
The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques onto their own practice. Case studies will be used to provide tips and insights on good practice, how to track and control the change plan; managing the people and organisational aspects of change; communicating and selling the change to others; recognising why people fear change and react the way they do through change models.
Truly understanding the importance of communication in the change process and how to sustain the change momentum, delegates will learn how to plan, communicate and manage change, understanding the impact it could have on all employees and the team. They will develop skills to support team members through the transition phase to ensure they remain motivated and productive. The will learn the key steps in implementing and sustaining effective change in the workplace and how to identify and manage the human component of the change agenda.