Project Description

Being ready for when it happens.

This session looks at the new CQC Inspection process and how to prepare and deal with it.

We explore how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework.

The workshop will be interactive with practical guidance to enable participants to map the techniques onto their own practice and incorporate the CQC Inspection changes applicable from April last year. Case studies will be used to provide tips and insights on ‘good practice’ and also ‘inadequate’ General Practice. The aim is to provide a practical usable framework for CQC compliance.

What do your colleagues think?

‘One of our practice managers described your training as invaluable which is extremely positive!’ – Transformational Project Lead

The average feedback percentage for this workshop has been 82% – 96%

  • A very practical and comprehensive overview of a very large topic
  • Becoming more aware of the new inspection process
  • Well presented, with good information
  • Helpful resources provided
  • Very relevant, clearly explained.
  • Duration: 2 hours

Aims & Objectives:

Participants will improve their understanding of the new CQC Assessment process.  The workshop will provide a detailed insight into the key lines of inquiry and how to prepare. The workshop will provide guidance on good practices and equally important, on what inadequate services look like enabling you to adopt practiced due diligence techniques that will help to mitigate risks. It will also help with all aspects of compliance with the Quality Care Commission rules.

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

Welcome and Introduction – Overview of the programme and objectives
CQC Strategy 2016-2021

  • How the CQC plan to monitor, inspect and rate new models of care.
  • Emphasis on quality of care including population needs and conditions
  • Concentrating on leadership and greater emphasis on ‘well-led’
  • Less focus on policies and risk assessments
  • Simplified registration process
  • Aligning how CQC collects information
  • Coordinating inspection activity within a defined period – short notice and unannounced
  • Changes to reports – shorter and quicker
New Inspection Regime April 2019

  • How CQC works with others
  • Intelligent Monitoring
  • Patient feedback on the CQC website
  • Concerns, complaints, whistleblowing
  • Inspection – Duration, Frequency
Annual Regulatory Review
CQC Intelligence Monitoring
The Monitoring Call
Patient Population Groups
CQC Practice Ratings
CQC Reports and Evidence Tables
Enforcements and Warnings
Key Publications
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