Project Description

This programme focuses on issues that regularly arise in medical practice that are often difficult to deal with.

We will cover employment law in an interactive way with practical guidance to enable participants to manage more effectively their human resource and deal with any staffing challenges.

The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques and outcomes onto their own practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues from other practices.

  • Duration: All day

  • Location: On-site/locally

Who should attend?

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.
  • General Practitioners

  • Practice Managers

  • Senior Practice Nurses

  • GP Administrator Managers


Participants will improve their understanding of the contractual and legal requirements of staff employment and will receive frameworks for managing staff behaviour. They will also gain an insight into human resource management.

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

9:15 Registration
9:30 Introduction and Welcome 

  • Programme

  • Objectives

  • Open Forum

9:45 Employment Law – what’s new and what you should do!

  • Contractual terms

  • Relevant legislation updates/changes

  • Equality & Diversity

  • Recruitment/interviewing/selection

11:30 Break
11:45 Group Work: Discrimination Case Studies
12:45 LUNCH
1:45 Your Policies and Procedures – making them work for your Practice

  • Setting standards, expectations, rules and rights

2:15 Group Work: Performance Management Case Studies and Quiz
3:00 Break
3:15 Performance Management – Changing Staff Behaviour

  • Managing employees – Good, Bad, Indifferent

  • Absence Management

  • Won’t do, Can’t do! Conduct verses Capability

4:30 Open Forum – questions and discussion
4:45 Close
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