Project Description

This programme focuses on issues that regularly arise in medical practice that are often difficult to deal with.

We will cover employment law in an interactive way with practical guidance to enable participants to manage more effectively their human resource and deal with any staffing challenges.  To ensure that the programme remains relevant, a new section on working at scale has been added. This will provide an overview of the legal framework and some practical guidance on how to manage the likely changes resulting from the new models of delivering GP services.

The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques and outcomes onto their own practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues from other practices.

  • Duration: All day

  • Location: On-site/locally

Who should attend?

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.
  • General Practitioners

  • Practice Managers

  • Senior Practice Nurses

  • GP Administrator Managers


Participants will improve their understanding of the contractual and legal requirements of staff employment and will receive frameworks for managing staff behaviour. They will also gain an insight into human resource management.

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

9:15 Registration
9:30 Introduction and Welcome 

  • Programme

  • Objectives

  • Open Forum

9:45 Employment Law 

  • Employment law update
  • Working at scale
11:25 Break
11:45 Recruitment & Performance

  • Recruitment and selection
  • Performance management
12:45 LUNCH
1:45 Performance Management

  • Performance management continued
3:00 Break
3:15 Absence Management & Stress

  • Absence Management
  • Stress
4:30 Open Forum – questions and discussion
4:45 Close
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The PMA delivers a range of Workshops

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