This course and qualification is ideal for those aspiring into a management role and who may subsequently move into full practice management.
Based upon Team Leader/Supervisor Level 3 Apprenticeship Standard, this course is suitable for new or existing employees who are expected to develop the skills necessary to lead or manage teams. Candidates are expected to have some management responsibilities such as supporting, managing and developing team members, leading projects or planning and monitoring workloads and resources. They may also be responsible for delivering operational plans, resolving problems, or building work relationships with colleagues at the same level or above.
100% of the cost is payable by the employer for levy apprenticeships.
A non-mandatory registration fee of £275 is payable on completion for the PMA Assistant Practice Manager Certificate.
“I am finding the programme to be very informative and beneficial to my current role within General Practice. It is providing not only the knowledge and theory behind leadership and management but also the practical skills that I can use in my current job role. It is also helping me to build my confidence which has been of great benefit to my personal development. The workload is manageable and I feel well supported by my tutor.”
This will include an initial assessment and is sector specific:
Understanding of medical ethics and its impact on a role within a GP practice.
Understanding the safeguarding implications of working within a GP practice.
A skills-scan to take into account any prior learning which can be credited.
This qualification will include a wide range of teaching and learning techniques and styles including one-to-one teaching (a minimum of 7 hours of one-to-one tutorials), group discussions and teaching, observations, practical assessments, coaching, mentoring, independent research and e-learning.
Depending on the employer, the candidate and the pace of work, the course will typically take between 12-18 months to complete.
A PMA Tutor/Assessor will be assigned to work with the candidate throughout the duration of the course and will support them through their journey. There are typically 172 guided learning hours for the programme and these will be delivered through face-to-face learning with their Tutor, online via the ILM Illuminate portal and Tutor observations. The Total Qualification Time is a minimum of 370 hours.
End Point Assessment
Candidates are supported and coached towards the End Point Assessment, gathering their portfolio of evidence for assessment.
The End Point Assessment will comprise of:
- Workplace related interviews
- Online knowledge tests
- Assessment and collation of portfolio evidence
- Mandatory professional discussion