Based upon Operations/Departmental Manager Level 5 Apprenticeship Standard, this course is designed for those already working in an established management role.
It is set at a standard suitable for those who are managing teams or projects and are responsible for achieving operational or departmental goals as part of their organisation’s strategy.
They may be accountable to a more senior manager or the business owners. Other responsibilities may include managing change, financial and resource management, talent management, coaching and mentoring.
100% of the cost is payable by the employer for levy apprenticeships.
A non-mandatory registration fee of £295 is payable on completion for the PMA Practice Manager Certificate.
This will include an initial assessment and is sector specific:
Understanding of medical ethics and its impact on a role within a GP practice.
Understanding the safeguarding implications of working within a GP practice.
A skills-scan to take into account any prior learning which can be credited.
This qualification will include a wide range of teaching and learning techniques and styles including one-to-one teaching (a minimum of 7 hours of one-to-one tutorials), group discussions and teaching, observations, practical assessments, coaching, mentoring, independent research and e-learning.
Depending on the employer, the candidate and the pace of work, this course will typically take 18-24 months to complete.
A PMA Tutor/Assessor will be assigned to work with the candidate throughout the duration of the course and will support them through their journey. There are typically 221 guided learning hours for the programme and these will be delivered through face-to-face learning with their Tutor, online via the ILM Illuminate portal and Tutor observations. The Total Qualification Time is a minimum of 512 hours.
End Point Assessment
Candidates are supported and coached towards the End Point Assessment, gathering their portfolio of evidence for assessment.
The End Point Assessment will comprise of:
- Workplace related interviews
- Assessment and collation of portfolio evidence
- Assessment of the work-based project
- Mandatory professional discussions.