PMA are delighted to introduce a new Level 3 Diploma built around the standards of the Business Administrator Apprenticeship Standard and approved be City and Guilds.
Employers will have the choice of focusing on a Medical Administrators qualification or a GP Assistant depending on the needs and workforce skills base of their practice. Both will include a highly transferable set of skills built around the core elements of the Business Administration Diploma such as communication, organisational, decision-making, interpretation of information and IT skills. These two diplomas will then be contextualised to include specific areas within the primary care environment.
The Medical Administrator will include organisational and functional processes, medical terminology, practice documentation and interpretation of clinical correspondence, coding, signposting and liaison with the integrated care team.
The GP Assistant will include much of the administrative support above but also incorporate elements of clinical support.
This qualification will include a wide range of teaching and learning techniques and styles including one-to-one teaching, group discussions and teaching, observations, practical assessments by registered clinicians, coaching, mentoring and shadowing, independent research and e-learning.
This will include an initial assessment in the candidate’s place of work and allocation of sponsor.
- Understanding of candidate’s present role and responsibilities
- Understanding of candidates’ personal development in healthcare setting
- Core values and behaviours underpinning the role
- Understanding of duty of care, safeguarding and confidentiality