The role of the administrative assistant and secretary in the healthcare sector can be a wide and varied role – and in all instances, a hugely rewarding one.
The workshop will develop your skills relevant to general practice, but could take you beyond general practice and into acute care, private practice, research, the wider pharmaceutical industry and other complimentary medical environment. The workshop will give you the skills to operate across many other healthcare environments from radiology, pathology, physiotherapy or speech therapy, but in all of these areas you will find areas of common practice.
Regardless of the area of choice, the administrative skills deployed in the Primary Care environment will fulfil a varied and crucial purpose.
The duties will range from the relatively routine to more challenging. The administrator works very much as part of a team, liaising with a variety of healthcare professionals. Where there may be direct contact with the patient, the role of the administrator is also very important, as it can be the first link in the consultation process. It is, therefore, vital to have a helpful and sympathetic attitude in order to inspire confidence and dispel any fears and anxieties.