Business Workshops

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Quality and Outcomes Framework

2020-03-12T13:06:53+00:00

This half day session will give an introduction to QOF, what it does and why it is important. Delegates will learn how it works, the indicators, how this is calculated and how they should record the data to understand the QOF process fully.

Procurement

2020-03-12T13:10:07+00:00

This workshop will help you understand the full NHS supply chain model from sourcing to patient by talking through key activities in the supply chain that affect you and your practice.

Primary Care Networks

2019-05-16T18:10:58+01:00

Primary care networks enable the provision of proactive, accessible, coordinated and more integrated primary and community care improving outcomes for patients. The workshop will be interactive – delegates will be encouraged to share challenges, issues and concerns they may have – our facilitator will also share their experiences.

New Care Models – Working at Scale

2019-12-13T10:01:21+00:00

Working at Scale has become a key driver across general practice and all other areas of the wider NHS – presenting opportunities for new ways of working and for the development of new services all driven by the goal of improving patient care. ‘At Scale’ provision of care, will increasingly see practices shift towards collaborative working models – formal mergers, partnerships and federations and Multi-Specialty Community Providers (MCPs) – key advantages of this approach are the ability for practices to build on their strengths, improve their reach and also share the workload. But what are the practicalities of working at scale?

Dispensary Management – the governance perspective

2019-01-04T11:49:25+00:00

This workshop has been designed to be practical and easily digestible for those with responsibility for the Management of Dispensing and Prescribing quality schemes and the specific Governance standards which the schemes stipulate should be in place within the Primary Care sector. It will also cover the specific CQCs standards and how an integrated approach can benefit the practice.

Serious Incidents & Root Cause Analysis

2018-09-04T10:41:29+01:00

Root Cause Analysis or RCA is widely endorsed by healthcare systems worldwide for the investigation of serious incidents. RCA is understood as a method of structured risk identification and management in the aftermath of adverse events. The RCA is not a single technique but, describes a range of approaches and tools drawn from many fields – and these will be fully explored throughout the workshop. These will enable you to establish how and why an incident occurred to identify how it, and similar problems, might be prevented from happening again.