The PMA GP Practice Manager ILM Level 5 Diploma course is designed for those already working in an established management role. It is set at a standard suitable for those who are managing teams or projects and are responsible for achieving operational or departmental goals as part of their organisations strategy. They may be accountable to a more senior manager or the business owners. Other responsibilities may include managing change, financial and resource management, talent management, coaching and mentoring.
This course and qualification is ideal for those aspiring into a management role and who may subsequently move into full practice management. It is suitable for new or existing employees who are expected to develop the skills necessary to lead or manage teams. Candidates are expected to have some management responsibilities, like supporting, managing and developing team members, leading projects or planning and monitoring workloads and resources. They may also be responsible for delivering operational plans, resolving problems, or building work relationships with colleagues at the same level or above.
This level 7 vocational qualification is designed to enable existing and aspiring senior managers, working in the operational or strategic field, to develop and enhance current leadership and management skills. It is most appropriate for those well established in a practice management role, already comfortable with providing direction and leadership in addition to managing resources, performance, finances and, most likely, change. It provides the skills and initiatives necessary to successfully lead and manage teams in the emerging roles and new models of care within healthcare whilst satisfying various stakeholders. This will benefit those working at scale, leading large, multi-disciplinary teams based on multiple sites via Federations, Super Practices or PC Networks. The vocational nature of this qualification ensures that the projects and learning can be aligned to the strategic needs of the organisation, benefiting both the candidate and the employer.