Prescription Clerk


The Developing the Role of a Prescription Clerk module is aimed at practice managers, receptionists and administrative staff who wish to broaden their knowledge of Medicines Management within General Practice. Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat medications or when they have a query concerning them. They can play a ‘hidden’ crucial role in the highly complex process of repeat prescribing and the collaboration between clinical and administrative staff is crucial to maintaining the quality and safety of prescribing.

HR & Employment Issues


This programme focuses on issues that regularly arise in medical practice that are often difficult to deal with. We will cover employment law in an interactive way with practical guidance to enable participants to manage more effectively their human resources and deal with any staffing challenges.

CQC Assessment


This session looks at the new CQC Inspection process, how to prepare in readiness and deal with them. We explore how to create a culture of buy-in within the GP practice through a better understanding of the CQC assessment framework.

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